Eura Greene

Ms. Greene is 64 years old, lives alone, and is diabetic.  She called 211 when facing eviction from her apartment.  She was immediately connected to a Care for Elders Enhanced I&R Specialist who identified multiple needs and referred her to Jewish Family Service, one of the Access Network partners providing case management services. 

Ms. Greene did not have sufficient funds for rent because of an error made by Social Security in the premium deducted from her monthly Social Security check for her Medicare-QMB.  She needed help resolving the billing error and the subsequent financial problems it created over a two-month period, i.e. her ability to pay rent, utilities, purchase food and other necessary items. 

As a partner in Care for Elders Access Network, Jewish Family Service was able to coordinate a variety of community resources that provided emergency food for Ms. Greene.  However, it was only because of CFE’s Flexible Funding Pool that Ms. Greene was able to pay her rent and avoid eviction from her apartment, plus purchase other critical, non-food items.   

Mary Jones

Ms. Jones is a fragile 82 year old female who has experienced poverty first hand. She is a very friendly and sweet woman who writes poems and loves to recite these poems to the case manager on each visit. The client stated that she has written these poems since she was young and has many volumes of her creative work.

Living on a very limited income and receiving minimal assistance with food stamps, Ms. Jones basic life style has become one of survival. The client is also receiving additional stress because her daughter is now living with her and is unemployed. At the initial home visit to Ms. Jones, the case manager discovered that she was very low on food and needed assistance in getting her electric bill paid on time. In addition, she had recently had to go to the apartment manager to request financial arrangements in paying her rent, due to her high electric and gas bills.

The client was in great fear of being evicted - she had always kept her finances in order. She was worried that her bills were getting out of control. The case manager helped her through her anxiety by letting her know that Sheltering Arms had a utility assistance program that could assist her with her utility bills. After submission of the documentation to the Sheltering Arms CEAP program, the client received a substantial amount of funds toward her electric bills. The case manager also, with Ms. Jones’ permission, spoke with the apartment manager to let her know that it was very nice of her to help the client not be evicted.

Ms. Jones was greatly relieved that she had found an agency that could help her with her financial issues.  With assistance with her electric bills, she was able to use her money toward other critical things like food, clothes, and other daily necessities.